Chilled Bean Co.
Designed to Chill
Refund Policy
Refund Policy
At Chilled Bean Co., we want you to have the best experience possible. If you encounter any issues, we’re here to help!
Eligibility for Exchanges
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Items must be requested for exchange within 14 days of receiving your order.
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Products must be unused, in their original packaging, and in stock for the requested exchange.
Exchange Process
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Once we receive your returned item, we’ll inspect it to ensure it meets our eligibility criteria.
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Approved exchanges will be processed, and a replacement product will be shipped as quickly as possible.
Important Notes
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Change of Mind: We do not offer refunds or exchanges for change of mind.
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Shipping Costs: Buyers are responsible for the shipping costs to return items to us. We recommend using tracked shipping to ensure safe delivery.
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For any concerns or further questions, contact us at info@chilledbeancollective.com.