Privacy Policy

1. Information We Collect

a. Personal Information:
We may collect personal information that you provide voluntarily, including:

• Name

• Email address

• Billing and shipping address

• Payment information

• Phone number

b. Non-Personal Information:
We may collect non-personal data automatically when you interact with our website, such as:

• Browser type

• IP address

• Device information

• Cookies and similar technologies

 

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To provide customer support

• To send order confirmations, updates, and promotional offers (with your consent)

• To improve our website and user experience

• To comply with legal obligations

 

3. Sharing Your Information

We do not sell or share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party services (e.g., payment processors, shipping providers) to complete your purchase.

• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

 

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse website performance, and personalise content. By using our website, you agree to the use of cookies. You can manage or disable cookies through your browser settings.

 

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights

You have the right to:

• Access and review the personal information we have about you

• Request corrections to inaccurate information

• Request the deletion of your personal data, subject to legal obligations

• Opt-out of marketing communications at any time

To exercise these rights, contact us at support@chilledbeanco.com.

 

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

 

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated effective date.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: support@chilledbeanco.com
Address: Cork, Ireland